Yes, PureWet products can be used for your family. Our hand and face wipes are great for infants, toddlers, teenagers, and adults alike. On the go or at home, our wipes are perfect for cleaning dirty, messy, sticky, hands and faces or runny noses. Large in size, plant based wipes, biodegradable, with over 99% water. No water, no problem - PureWet wipes clean! Our body wipes can be used as an alternative to showering or bathing. Extra large in size, 1 foot wide by almost 1 1/2 feet long. Whether you're at home, on the go, traveling, at the gym, school, playing sports, camping, boating or looking to freshen up after a long day at the office or unable to physically shower/bath due to illness/surgery, these huge wipes are a great alternative to a shower/bath anytime! Plant based wipes, biodegradable, with over 98% water. No water, no problem - PureWet wipes clean! Our pet wipes can be used anywhere on your furry friends. That's right, our pet wipes can be used on any animal, anywhere. Great for cleaning your pets during the messiest of times. While on the go or at home, playing in the mud/grass, snow/salt, your pet will be feeling fresh and looking clean. Large size, plant based wipes, biodegradable, with over 99% water. No water, no problem - PureWet wipes clean! Does not affect spot flea treatments. PureWet wipes are hypoallergenic, soft, super absorbent, thick, and high quality. PureWet wipes clean, moisturizes, and protects. PureWet wipes contain no alcohol, no detergents, no chlorine, no parabens, no perfume, no petro chemicals, and over 2000 other ingredients. Our packaging contains no latex, no dehp, no phthalates, and no polyvinyl chloride (PVC).

Yes, PureWet wipes are plant based. Our wipes are made from plant based materials.

Yes, PureWet wipes packaging is free from latex and free from phthalates. But that's not all, PureWet wipes packaging does not contain DEHP or polyvinyl chloride (PVC). Knowing what's in the packaging is important. We care about how our products are made and the packages they come in.

Yes, PureWet wipes are biodegradable and ecologically safe. Our wipes are made from plant based materials.

All PureWet wipes are hypoallergenic and made without ingredients such as perfume, fragrance, or scents. There is no alcohol, no chlorine, no detergents, no petrochemicals in our wipes ingredients, no lanolin, no parabens, and over 2000 other harmful ingredients. Our wipes are plant based.

Yes, PureWet pet wipes and PureWet hand and face wipes are made with over 99% water.

Yes, PureWet pet wipes can be used on your puppies and kittens. With over 99% water, yucca schidigera root extract and allontoin, you can rest assured that your puppy or kitten is safe from harmful ingredients.

Yes, PureWet wipes are cruelty-free. PureWet and its employees strongly condemn neglect and harm to animals. We are a proud sponsor of the AWFC organization, Animal Welfare Foundation of Canada. Please visit: http://www.awfc.ca for more information.

Stability testing is a testing process to determine the expiry date or shelf life of a product longer than one year. Through storage and testing at specific time intervals, it determines how long a product remains safe and effective at different storage conditions (hot/cold). Product stability testing helps to establish that the product functions and esthetics are not impacted during its intended shelf life. PureWet has completed and continues to complete stability testing to ensure high quality standards on all of our products. PureWet wipes expire in 4 years from date of manufacture (DOM).

No, PureWet wipes are not flushable. Please be respectful and do not flush wipes that are not flushable down the toilet. We are excited to let you know that we are working on a flushable wipe as requested.

PureWet strives to create safe, eco-friendly, and high quality products. We are in the process of becoming Non-GMO verified. Please visit our product page to find a list of ingredients we do use.

PureWet strives to source safe, high quality ingredients, materials, and packaging. We use organic ingredients, however not all of our ingredients are organic. Our organic ingredients can be found on our product list pages. We continue to find safer alternatives while developing a quality you can trust. We care about the people, animals, and the planet we live on.

PureWet wipes are plant based, made from cellulose fibres, and derived from renewable resources. Our wipes material is 100% Viscose, allowing for soft, super absorbent, thick, and high quality properties. Our wipes clean, moisturize, and protect. We care about people, animals, and the planet.

PureWet ingredients have been carefully chosen based on science and facts. We strive for safety, well-being, and quality in everything we create. Each ingredient has been specifically formulated and specially designed for each product. For a full list of our ingredients, please visit our shop wipes then click product page.

PureWet products have been designed and developed in Canada; Oakville, Ontario to be exact. We work very closely in compliance with GMP (good manufacturing practices) to make our products safer, innovative, and high quality. Unfortunately these alternatives are not always available in Canada and therefore we have to look elsewhere for production. PureWet products are responsibly made in China. Our wipes are manufactured under the highest set of standards, regulated by the US FDA, and qualified for CE Certification. Our wipes are made using cutting edge pharmaceutical-grade technology.

Yes, PureWet is available for sale in both Canada and the USA respectively. We have completed all documentation for the approval and sale of our products. We can provide any information requested.

Shipping cost depends on what carrier and on what type of shipping. Please note that if you’d like to receive your order sooner, you can select expedited shipping. Increased shipping costs will be applied at checkout for expedited shipping. Shipping costs will be communicated during the checkout process if applicable.

Enter the tracking number provided for specific order inquiry. You can also track the shipping status of your order(s) by logging in to your account under MY ORDERS.

Orders are processed approximately 1 to 4 business days after the order is placed. Orders that are placed on a weekend or a holiday will be processed the next business day within 1 to 4 business days, Monday through Friday. Subscription orders will be processed on the frequency selected at the time the subscription was entered. Orders cannot be edited once processing begins. All processing times are estimates and may be subject to change. Orders that are processed take up to 4 days to process.

Please call us toll free at 1-844-787-3938 as soon as you can. If the order hasn’t been processed, we can help change it.

Expedited shipping of your choice from a carrier that you choose ensures that your goods arrive faster then regular transit times. This is a way to fast track your order process to expedite the goods ordered. You can choose options such as next day service however, shipping times may vary depending on your zip code and or postal code. All orders are processed approximately 1 to 4 business days after the initial order is placed. Orders placed on a weekend or holiday will be processed on the next business day. Please note that order process times are estimates that can and may be subject to change. Once your order ships, you will receive an email notification with tracking information for your records. The shipping methods offered during checkout may or will differ based on your shipping address and number of ordered items. PLEASE NOTE: PureWet reserves the right to change its shipping policies at any time.

If you do not choose expedite shipping. Due to different carrier issues occurring, our shipments may experience delays in up to 7 to 14 days. All orders are processed approximately 1 to 4 business days after the initial order is placed. Orders placed on a weekend or holiday will be processed on the next business day. Please note that order process times are estimates that can and may be subject to change. Once your order ships, you will receive an email notification with tracking information for your records. The shipping methods offered during checkout may or will differ based on your shipping address and number of ordered items. PLEASE NOTE: PureWet reserves the right to change its shipping policies at any time.

Unfortunately once an order is processing, we are not able to change the method of delivery.

We ship our products to Canada, excluding wholesale accounts. If you are from the United States, you can purchase our products on Amazon soon. We apologize for the inconvenience. Keep checking back regularly, we thank you for your patience. Thank you for your interest in our products.

We strive for a quality you can count on. ​Final sale items and promotional items (e.g. sale items, best sellers, hot buys, any free gifts with purchase, or buy one get one free items) cannot be returned. Gift cards cannot be returned or refunded, and merchandise cannot be returned or refunded, unless required to by law. Shipping, surcharges, and handling fees are not eligible for refund. ​Since Covid-19, strict precautions have been put in place for the safety of our customers and employees alike. Due to the health hazards of returning opened and handled product, we are not accepting refunds or exchanges at this time. PureWet products that are bought from www.purewetwipes.ca or www.purewetwipes.com are not eligible for refund and cannot be returned. We have valued partners in retail. If you would like to return a product purchased from a retailer who carries our products, please contact them directly for information regarding their return policy. PLEASE NOTE: PureWet reserves the right to change its return and exchange policy at any time. At PureWet, we strive for quality, safety, and well-being in everything we create. ​​If you are not happy with your purchase, we are not happy. Do you have any questions or ideas? Please feel free to call us toll free at 1-844-787-3938. ​We need to hear from you to make your experience right, answer all questions, and listen to your valuable feedback.

PureWet can ship products by air, ground, and sea.

Shipping cost depends on what carrier and on what type of shipping. Please note that if you’d like to receive your order sooner, you can select expedited shipping. Increased shipping costs will be applied at checkout for expedited shipping. Shipping costs will be communicated during the checkout process if applicable.

Shipping address changes can be made in MY ACCOUNT under MY ADDRESSES. There will be an option to select a new default shipping address or add an additional address and remove. Subscription orders will be shipped to your default address. If you want to change shipping location, please ensure that you update the default shipping address prior to your next shipment.

You can access your order history in MY ACCOUNT under MY ORDERS.

Changes to your billing information can be made in MY ACCOUNT under MY WALLET. Log in and edit your current payment information, add a new credit card or payment account type, and change your default payment method.

Please call us toll free at 1-844-787-3938 as soon as you can. If the order hasn’t been processed, we can help change it.

Visa, Visa Debit, Mastercard, Mastercard Debit, Interac (etransfer), Apple Pay, and PayPal.

You can start by filling out our WHOLESALE OPPORTUNITY form under PARTNER WITH US. After you have completed the form, please re-visit the site and and look for SHOP WIPES, top of page, underneath this link, click WHOLESALE LOGIN. You will be re-directed to our WHOLESALE SIGN UP, please fill in the blank spaces with your first/last name, email, and create your password. You will receive a link approving you to login to purchase our products wholesale. Congratulations! Approval process may take 24 to 72 hours or longer. You can also email info@purewetwipes.com or call us toll free anytime at: 1-844-787-3938. We will be happy to speak with you.

It can take 24 to 72 hours to review your wholesale application and approve it. We process each of our applications in the order they are received. If additional information is needed, one of our sales reps will be in contact with you. You can also follow up anytime by calling us toll free at 1-844-787-3938. We would be happy to speak with you. We are truly grateful and appreciate your interest in our products.

You can access your order history in MY ACCOUNT under MY ORDERS.

Shipping cost depends on what carrier and on what type of shipping. Please note that if you’d like to receive your order sooner, you can select expedited shipping. Increased shipping costs will be applied at checkout for expedited shipping. Shipping costs will be communicated during the checkout process if applicable.

Shipping address changes can be made in MY ACCOUNT under MY ADDRESSES. There will be an option to select a new default shipping address or add an additional address and remove. Subscription orders will be shipped to your default address. If you want to change shipping location, please ensure that you update the default shipping address prior to your next shipment.

Changes to your billing information can be made in MY ACCOUNT under MY WALLET. Log in and edit your current payment information, add a new credit card or payment account type, and change your default payment method.

The minimum order spend requirement for wholesale is $250.00 per order, but we can make exceptions. Please call us directly and speak with of our sales representatives toll free at 1-844-787-3938. We are here to help!

All wholesale customers are required to meet the minimum spend of $250.00 to purchase per order, but we can make exceptions. Please call us at 1-844-787-3938 to speak with us directly. We would be glad to help.

We currently do not allow and do not have any resellers on Amazon or other platforms. If this is something you are interested in, please contact us by sending an email to info@purewetwipes.com (marked AMAZON RESELL). Include all company, contact information, and your plan of action.

Yes, PureWet provides you and your team with what you need. We collaborate with all our suppliers and partners to provide ongoing educational support, training, marketing materials, and sell sheet information. We provide samples upon request.

Visa, Visa Debit, Mastercard, Mastercard Debit, Interac (etransfer), Discover, Apple Pay, PayPal, Cheque, COD, Wire Transfer, and special invoiced terms.

Once your wholesale account has been validated, approved, and set up, under the heading SHOP WIPES, you will see the WHOLESALE LOGIN dropped underneath. You can log in to your account here. You can purchase products, track orders, check your order history, check your billing, edit subscriptions, and edit payment information. If you would like further assistance, please call us directly toll free at 1-844-787-3938 or email us anytime at info@purewetwipes.com.

Currently we are able to wholesale our products in Canada and the USA. We are always looking for new opportunities. If you are interested in becoming a wholesaler, please contact us by filling out the wholesale opportunity form under our PARTNER WITH US page. You can also contact us by email at info@purewetwipes.com or call us toll free anytime at 1-844-787-3938. We would be happy to speak with you.

Please call us toll free at 1-844-787-3938 as soon as you can. If the order hasn’t been processed, we can help change it.

Yes, PureWet is available for sale in both Canada and the USA respectively. We have completed all documentation for the approval and sale of our products. We can provide any information requested.

PureWet can ship products by air, ground, and sea.