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TERMS & CONDITIONS

Customer Care

At PureWet, we put people, animals, and the planet first. Our products are made with passion and a quality you can count on. We are proud to have created PureWet wipes.
 

PureWet are plant based wipes that are biodegradable, hypoallergenic, and made with no perfume or other harsh chemical additives; soft, super absorbent, extra thick, and high quality. Our packaging is free from latex, phthalates, dehp, and polyvinyl chloride. You will find no alcohol, no detergents, no chlorine, no lanolin, no parabens, and no petro chemicals in our ingredients to name few.   

You can rest assured that our products are sourced from the purest of ingredients and materials, all of which have been carefully researched and chosen based on safety, science, and facts. We believe peace of mind and going above and beyond industry set standards is paramount. We provide transparency by following strict manufacturing guidelines and providing clear and concise packaging.

We believe that our honest, "what you see is what you get" philosophy combined with ongoing educational support and reliable information relating to our products is why our customers choose PureWet for its purity, high quality, safe ingredients, and plant based materials.

At PureWet, you matter most. ​​If you are not happy with your purchase, we are not happy. ​Have any questions or ideas? Please call us toll free at 1-844-787-3938. ​We need to hear from you to make your experience right, answer all questions, and listen to your valuable feedback.

We care about our valued customers!

Wholesale Inquiries

We are always looking for strategic partners. In fact, it's our partners who help get our products into the hands of our valued customers. We are very grateful and appreciative for the support we have received as well as the relationships we have built along the way. It all starts with an opportunity. 

If you are interested in working together to wholesale our products, please fill out the wholesale opportunity form under Partner With Us. You will receive notification to set up an account. One of our sales representatives will be in touch with you between 1-14 days of receipt to activate your account. You can also email us anytime at info@purewetwipes.com or call us toll free at 1-844-787-3938. We will be more then happy to speak to you.

It can take up to 7 days and as long as 14 days to review your wholesale application and approve it. We process each of our applications in the order they are received. If additional information is needed, one of our sales reps will be in contact. You can always follow up anytime by calling us toll free at 1-844-787-3938, we would be happy to speak with you. We are excited to see your interest in our products and look forward to working together.

We currently do not allow and do not have any resellers on Amazon or other platforms. If this is something you are interested in, please contact us by sending an email to info@purewetwipes.com (marked AMAZON RESELL). Include all company, contact information, and your plan of action.

We accept these forms of payment: Visa, Visa Debit, Mastercard, Mastercard Debit, Interac, Discover, Apple Pay, PayPal, Cheque, COD, Wire Transfer and special invoiced terms. We have listened to your feedback and made the ordering process very easy and seamless. We have integrated a special wholesale online ordering system and added subscription programs in place to provide a more ease of use experience and less time worrying about ordering stock and maintaining it.  

All wholesale partners will receive ongoing educational support, training, marketing materials, and sell sheet information. We provide samples upon request. If you have any other requests please ask and we will try our best to accommodate you. We ship our products by air, ground, and sea. 

Thank you for your interest. We look forward to working with you.

Payment Methods

Visa, Visa Debit, Mastercard, Mastercard Debit, Interac (etransfer), Discover, Apple Pay, PayPal, Cheque, COD, 

Wire Transfer and special invoiced terms.

 Payment Methods
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Data Collected

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated

on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy

Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

              1. Marketing and promotions of PureWet products.

We may also collect the following data when you perform certain functions on our Site:

              1. First and last name; 

              2. Email address;

              3. Phone number; 

              4. Address;

              5. Payment information; and

              6. Auto fill data.

This data may be collected using the following methods:

              1. Creating an account;

              2. Subscription services;

              3. Online purchases; and

              4. Online forms.

How to Opt-Out of receiving text messages, Use or Disclosure

By calling or texting this number 1-844-787-3938, Customers agree to receive text messages, If, you no longer wish to receive text messages, you may opt out at any time by replying "STOP".

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